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Location: Lithuania
Department: Warranty
Requirements

  • Good Knowledge of languages: Lithuanian, English, Russian;
  • Good knowledge of computer hardware, components and related products;
  • The ability to identify a problem and find a solution for it;
  • Good communication skills.

Functions
  • Communication with customers regarding warranty issues (mail, phone, internet messengers);
  • RMA acceptance of goods from customers and their registration in the IT system of the enterprise;
  • Testing of devices received from customers in order to confirm the defect claimed by the customer. Ability to perform minor repairs;
  • Selection, coordination and organization of the issuance of exchange devices to customers;
  • Communication with RMA departments of manufacturers, service centers

We offer
  • Competitive salary of 1300 EUR gross;
  • Good office in Vilnius.
  • Place where you can learn, improve and grow