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Location: Armenia
Department: Retail and Merchandise
Requirements
  • Education in a relevant field.
  • Relevant work experience of more than 1 year.
  • Working knowledge of Armenian, Russian and English.
  • Ability to work under pressure.
  • Excellent communication and presentation skills.


Functions
Sales:
  • Fulfillment of a personal sales plan (by income, by groups).
  • Customer service in accordance with company standards.
  • Advising clients on the main assortment and 3PP accessories.
  • Work with incoming calls.
  • Sale of old stock.
  • Sale of services.
  • Informing customers about promotions, loyalty programs.


Processes:
  • Opening, closing the store.
  • Registration of loans, refunds, installments, insurance.
  • Sticking protective glasses.
  • Conducting trading operations in 1C.
  • Work with the cash register and compliance with cash discipline.
  • Work in the CRM system (ordering missing items, issuing goods to the client upon pick-up, pre-ordering goods).
  • Issuance and maintenance of loyalty cards.
  • Maintaining cleanliness and order in the store.
  • Ensuring the safety of goods, store equipment.
  • Participation in the inventory procedure.
  • Working with a warehouse.
  • Compliance with the rules of labor protection and fire safety


Standards:
  • Compliance with company standards.
  • Compliance with the rules of merchandising in the store.
  • Compliance with the requirements of planograms.
  • Regular professional development at SEED.
  • Completion of training according to the approved program (full-time training and LMS system).