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Location: Cyprus
Department: Retail and Merchandise
Requirements
  • Relevant work experience in similar positions of more than 1 year will be advantage
  • Fluent English. Greek and Russian will be an advantage
  • Knowledge of IT products (preference is given to candidates with experience in a similar position)
  • Ability to work in multitasking mode and under pressure
  • Excellent communication skills
  • Willingness to permanent self-development, result oriented
Functions
  • Fulfillment of a personal sales plan (by income, by product groups)
  • Customer service in accordance with company standards
  • Consulting (including technical) clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards
  • Consulting clients on products issues - warranty, repairs, deliveries, company policies on the basis of corporate standards
  • Processing incoming calls to the offline and online store and communications in online chat and messengers
  • Sale of old stock, focus positions and services
  • Informing customers about promotions and other activities
  • Registration of sales, refunds, invoices, etc. in accounting software Exact
  • Work with the cash register and compliance with cash discipline
  • Work in the CRM system (ordering missing items, issuing goods to the client upon pick-up, pre-ordering goods)
  • Preparation of goods for delivery, filling out accompanying documents
  • Ensuring the safety of goods, store equipment
  • Compliance with the rules of merchandising in the store
  • Completion of training according to the approved program (full-time training and corporate systems)
  • Performing other relevant tasks as assigned by the Management

We offer
  • Opportunity to work for a financially strong, fast-growing multinational company
  • Constant interaction with global teams of professionals 
  • International career opportunities
  • Access to continuous professional development: training, certification programs, events, and team buildings
  • Health insurance
  • Work from home option
  • Attractive remuneration package
  • Life events’ gifts, corporate presents, awards, years of service bonuses
  • Special prices for Company products