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Location: Cyprus
Department: Sales
Details: "We invite you to become a part of our sales team as Retail Sales Consultant at the exclusive premium store in casino resort in Limassol - City of Dreams! Creating a unique experience and services for our customers you will work with premium brands, including Apple, Bang & Olufsen, and Loewe."
Requirements
  • More than 2 years of relevant working experience in similar positions in retail (or in HORECA).
  • Experience with premium products and prestigious merchandise, including a personal approach to clients.
  • Fluent English. Fluent or upper-intermediate knowledge of Greek. Knowledge of Russian language will be an advantage.
  • Knowledge of IT products, home appliances, audio and video systems is a plus.
  • Excellent communication skills.
  • Self-motivated and result-oriented.
Functions
  • Providing customer service in accordance with company standards.
  • Consulting clients (including technical aspects) on product selection, recommending the most suitable products, and cross-selling based on corporate standards.
  • Advising clients on product-related issues such as warranties, repairs, deliveries, and company policies based on corporate standards.
  • Handling incoming calls to the offline and online store, as well as communications in online chat and messengers.
  • Informing customers about promotions and other activities.
  • Recording sales, refunds, invoices, etc., in the accounting software Exact.
  • Operating the cash register and maintaining cash discipline.
  • Working with the CRM system (placing orders for missing items, issuing goods to clients upon pick-up, pre-ordering goods).
  • Preparing goods for delivery and completing accompanying documents.
  • Opportunity to work for a financially strong, fast-growing multinational company
  • Constant interaction with global teams of professionals
  • International career opportunities
  • Access to continuous professional development: training, certification programs, events, and team buildings
  • Health insurance
  • Work from home option
  • Attractive remuneration package
  • Life events’ gifts, corporate presents and awards, years of service bonuses
  • Special prices for the Company products
We offer
  • Opportunity to work for a financially strong, fast-growing multinational company
  • Constant interaction with global teams of professionals
  • International career opportunities
  • Access to continuous professional development: training, certification programs, events, and team buildings
  • Health insurance
  • Work from home option
  • Attractive remuneration package
  • Life events’ gifts, corporate presents and awards, years of service bonuses
  • Special prices for the Company products