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Location: Armenia
Department: Warranty
Requirements
  • Higher technical education.
  • Relevant work experience of 3+ years.
  • Excellent communication skills, ability to negotiate.
  • Discipline and ability to work within tight deadlines and strict KPIs.
  • Working knowledge of Armenian, Russian, and English

Functions
  • Achieve sales targets for Apple and 3PP accessories in the service center.
  • Compliance with Apple Authorized Service Center Standards.
  • Continuous development, learning in the SEED System.
  • Welcome customers at the service center.
  • Identification of customer demand and appropriate procedural response.
  • Provide information on terms of service.
  • Actively offer service-center paid services to customers.
  • Answer to calls coming to service center.
  • Timely communication with users on social networks.
  • Conduct cash transactions.
  • Performing other relevant tasks as assigned by the Management.


We offer
  • Competitive salary package.
  • Opportunity to work for a financially strong, fast-growing multinational company.
  • Constant interaction with global teams of professionals.
  • International career opportunities.
  • Access to continuous professional development: training, certification programs, events, and team buildings.
  • Periodic internal contests with awards.
  • 20 vacation days annually.